- Top
- Frequently Asked Questions
0748-37-8451
Are pets allowed to stay with us?
Yes, we have rooms in this facility where you can stay with your pet.However, you must bring a cage with you, and your pet will be required …Continue readingIs it possible to use this service during night shifts?
Yes, certainly.However, we cannot provide room cleaning during your stay.Laundry towels will be replaced daily.Please understand.Depending o…Continue readingDo you have indoor clothing (yukata) for children and toddlers?
We do not have indoor clothing (yukata) for infants or children.
Please bring your own.Do you have a crib or bedding for babies?
We do not provide cribs or children's blankets (or light blankets).Can I bring children/toddlers?
Yes.Children and infants are welcome to stay.
Children of elementary school age and older are treated as adults.
One child under elementary …Continue readingIs there a curfew?
Yes.For security reasons, we generally lock the building at midnight.
This facility uses smart keys for its entrance, so if you will be out …Continue readingIs there a hospital nearby?
Yes.Omihachiman Municipal General Medical Center is a 30-minute drive from our facility.Please contact the front desk first when you are unw…Continue readingIs there a convenience store nearby?
“Yes.There is a FamilyMart convenience store about a 10-minute walk from our facility.
■FamilyMart Musa Kita Store
Address:470-1 Musa-cho, …Continue readingPlease tell me the time and place for dinner.
We do not have dinner service.Please understand.
There is Steakhouse RIGI on the first floor.We also have special menus available for hotel …Continue readingPlease tell me the time and place for breakfast.
Breakfast is served from 7:00 AM to 8:30 AM (last entry at 8:00 AM).
Breakfast is served as a set meal in the small dining room on the first…Continue readingDo you have wheelchairs?
Yes.There is one wheelchair available for loan within this facility.Please make your reservation at the same time as booking your room.Is Wi-Fi available within this facility?
Yes.Free Wi-Fi service is available.
Available with your smart phone, tablet and wi-fi equipped device.Please note that connection settings …Continue readingIs there a parking lot?Please tell me the parking fee.
Yes.We have a parking lot on the premises.There is parking available for up to 22 cars.
Free parking.◆However, parking spaces for large vehi…Continue readingRegarding accommodation for minors
If guests under the age of 18 are staying alone, a consent form from a parent or guardian is required.What amenities are available?
Amenities below are available in all rooms.
■Bedclothes(Futon (Japanese bedding))
■Yukata
■Towel
■Bath towel
■Shampoo / Hair conditioner
■Bo…Continue readingPlease tell me the check-in and check-out times.
As a general rule, check-in is at 15:00 and check-out is at 10:00.
The last check-in time is 23:00.
If there is a possibility that your arri…Continue readingWhen do cancellation fees apply?
"The cancellation fees are as follows:
■Three days before check-in:30%
■The day before:50%
■On the day of arrival:100%
■Cancellation without…Continue reading
Reservations/Inquiries
If you have any questions, please contact us.